How Can We Help?

Find answers, documentation, and support resources

Documentation

Comprehensive guides and tutorials for using the platform and API.

API Reference

Interactive Swagger documentation for the Knowledge Base API.

Email Support

Contact our team directly at support@broad-cast.ai

Frequently Asked Questions

How do I connect a data source?

From your Dashboard, click "Add Source" and select from available connectors like RSS feeds, websites, or upload documents. Once connected, sources are automatically indexed and synced daily.

How long does it take to generate a podcast?

Script generation typically takes 10-30 seconds depending on length. Audio conversion depends on your script length - a 10-minute episode takes about 2-3 minutes to generate.

Can I edit the generated scripts?

Yes! After generation, scripts open in our editor where you can modify content, adjust speaker assignments, and fine-tune the conversation before converting to audio.

What audio formats are supported?

Generated audio is provided in MP3 format at high quality (192kbps). This format is compatible with all major podcast platforms and players.

How do I get an API key?

Go to Settings in your dashboard and scroll to the "API Keys" section. Click "Create API Key," give it a name, and copy the generated key. Store it securely - you won't be able to see it again.

What's the difference between workspaces?

Workspaces are isolated environments with their own data sources, scripts, and API keys. Use them to separate projects, clients, or teams. You can switch between workspaces from the navigation menu.

Is my data secure?

Yes. All data is encrypted in transit and at rest. Each workspace is isolated, and we never share your content with other users. See our Privacy Policy for details.

Getting Started Guides

Creating Your First Podcast

  1. Add at least one data source from the Dashboard
  2. Wait for the source to finish processing (becomes "Active")
  3. Go to Generate and enter your podcast topic
  4. Set the desired length and click Generate
  5. Edit the script if needed, then convert to audio

Using the Knowledge Base API

  1. Create an API key in Settings
  2. Add data sources to your workspace
  3. Use the /api/v1/vector/search endpoint
  4. Include X-API-Key header with your key
  5. Send JSON with your query and receive results

Still Need Help?

Our support team is here to help. Send us an email and we'll get back to you within 24 hours.

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